Shipping

We are committed to ensuring that every order is processed with the utmost care and shipped as quickly as possible. In this section, you will find all the information regarding our logistical process, from product preparation times to tracking your shipment.

1. Our warehouse 

To guarantee maximum efficiency and competitiveness, all of our shipments depart from our centralized warehouse in Italy, located near Milan. This strategic choice allows us to:

• Optimize costs: Offering you highly advantageous shipping rates worldwide.
• Guarantee a wide assortment: Managing a single stock allows us to maintain broad and updated availability, including special and hard-to-find items.
• Reduce handling times: Centralizing operations enables us to prepare orders quickly and with maximum accuracy.

2. Processing and delivery times 

It is important to distinguish between product availability and delivery times. The final delivery date depends on both of these factors. Product availability:

• Immediate Availability: The vast majority of products in our catalog are present in our warehouse. These items are prepared for shipment as soon as we receive payment confirmation.
• Upon Order: For certain specific items, availability is not immediate. In these cases, the estimated shipping date is clearly indicated on the product page and during the checkout process to guarantee maximum transparency.
• Items upon Request: If you are looking for a product that is not present in our catalog, please contact us. Thanks to our extensive network of suppliers, we are often able to source special items quickly.

3. Express couriers and shipment tracking 

We entrust our shipments only to the best express couriers to guarantee a fast and reliable service in every part of the world. Our logistical partners: Depending on the destination and the type of product, the customer is free to choose the courier that best suits their needs.

• TNT / FedEx
• DHL
• GLS
• SDA (Poste Italiane Group)

Tracking your order: Transparency is key. As soon as your order is handed over to the courier, you will automatically receive a shipping confirmation email. This email will contain:

• The name of the courier used.
• The tracking number.
• A direct link to the courier's website to monitor the real-time status and position of your parcel until delivery.