Shipping Notice

We want to be transparent and inform you that, due to our summer shutdowns, shipments containing Ducati spare parts, accessories, and apparel may experience slight delays compared to standard delivery times, until the end of August.

We are working to manage every order as efficiently as possible, and we invite you to monitor your email inbox: we will send you timely updates on your shipment status as soon as they become available. Your understanding and patience are greatly appreciated during this period.

Customer Service Hours

Our support team remains available for any needs you may have. You can contact us by phone or chat during the following hours:

Monday to Friday: 9:00 AM - 12:30 PM and 2:00 PM - 6:30 PM (Except Friday, August 15)

Saturday: 9:00 AM - 12:30 PM (Except Saturday, August 16)

If you contact us outside of these hours, we will reply as soon as possible on the next business day.

Direct Contacts

Email: [email protected]

Phone: 3349092558

Physical Store Closure Notice

We would like to remind our customers that our physical stores (Pogliani, Triumph Sesto San Giovanni, and Royal Enfield Milano Nord) will be closed from the afternoon of August 9th until August 24th, inclusive.